From Denver Post 11/5/17 – Comcast employee Erika Fuller taking online classes to learn to handle calls from Comcast customers on Oct. 24, 2017. In 2014, a customer’s call to Comcast customer service went viral. Comcast CEO ultimately apologized and vowed to change the way his company interacted with customers. Link to full Denver Post Customer […]
Comcast Opens New 600 Seat Customer Support Center in Fort Collins
As part of our ongoing commitment to provide an outstanding customer experience, Comcast along with leaders from the City of Fort Collins and the Fort Collins Chamber of Commerce celebrated the grand opening of its Fort Collins customer support center. The state-of-the-art 80,000 square-foot facility has the capacity to seat approximately 600 customer service agents. […]
Comcast to Launch YouTube on Xfinity X1
Comcast and Google today announced the launch of the YouTube app on Xfinity X1 across the country later this year. The YouTube integration on X1 will provide customers the ability to seamlessly navigate and access the entire YouTube catalog of billions of videos alongside the live, on demand, DVR and web programming included with their […]