Denver Post: Comcast Customer Service – Progress

From Denver Post 11/5/17 – Comcast employee Erika Fuller taking online classes to learn to handle calls from Comcast customers on Oct. 24, 2017. In 2014, a customer’s call to Comcast customer service went viral. Comcast CEO ultimately apologized and vowed to change the way his company interacted with customers.

Link to full Denver Post Customer Service Article